If you are a small business with big dreams, then you need to get 1300 number solutions and ideas. The main reason why a lot of start-ups go with a 1300 is because it makes their business look larger and more professional. With a 1300 number, you can utilise these key features that come from having this number – smart call management, smart call tracking reports, and toll free talk and text.
Have Calls Diverted
One of the main draws of a number that is 1300 is smart call management. For example, if your office hours are from 9 to 5 but you still want to receive calls at the end of the work day, then you can have those after office hour calls diverted to your mobile phone. This assures you that you’ll never miss out on those important calls ever again. Calls will then be diverted back to your business phone once normal work hours resume. For those businesses that operate at the national level, calls can be routed to different landing points based on the origin of those calls. An example of this would be Queensland calls being diverted to your Brisbane office or NSW calls diverting to your Sydney office.
Track Your Numbers
A 1300 number without tracking reports is really missing out on important data that lets you keep a close eye on your business. When you pair these two together, you can easily track the performance of your number as well as your business and marketing efforts. A smart call tracking report lets you monitor the effectiveness of your different marketing campaigns and helps you manage staff breaks and roster based on call traffic. It also allows you to take note of the time of day when calls are frequently dropped and check a call’s origin so you’ll know where your customers are calling you from.
Text features
You can also have clients send you text messages directly to your 1300 number. This is a great feature to have, especially when a call to action is prominently displayed in your advertising materials. An example of this would be “SMS your post code to 1300 442 487”.So whenever someone texts your number, not only are you able to generate a new business lead but you also receive valuable information as to where they are calling from.
If you want your business to make an impact with potential customers, this is what you should get (1300 number). Aside from providing you with an air of credibility and a larger than life persona, your company can receive calls after work, get up to date reporting on marketing campaigns, and receive real-time text messages.